Frequently asked questions

From 2025, nationals of all visa-exempt countries must hold a valid UK ETA for stays under 6 months.

Yes. All GCC citizens are eligible for and required to hold a UK ETA. The ETA replaced the old UK Electronic Visa Waiver.

British and Irish citizens, those with valid UK visas or immigration status, and certain airside transit passengers.

A valid passport, email address, and phone number. No hotel booking, flight ticket, or bank statements required.

Yes. We support group and family applications. The official site requires one at a time. Contact us for group pricing on 4+ applicants.

Yes. Every traveller including babies needs their own ETA. We can handle all family members in one request.

Standard: 24 hours. Priority: as little as 15 minutes. Most Home Office decisions come within minutes of submission.

By email. Your ETA is digitally linked to your passport — no physical document needed. Airlines verify automatically at check-in.

2 years or until passport expiry, whichever comes first. Unlimited trips, each up to 6 months.

Tourism, family visits, business meetings, short courses, transit. Not permitted: working, living, or full degree study.

Yes. The ETA is linked to your passport number. A new passport means a new ETA application.

Both plans include the UK Gov fee (£20), expert review, submission, and support. Standard £90, Priority £99. No hidden charges.

If refused due to our error, full service fee refund. The UK Gov fee (£20) is non-refundable by the Home Office in all cases.

No. We are an independent service. You can always apply directly at gov.uk/eta for just the £20 government fee.

Yes, completely legal. The ETA is still issued by the UK Home Office — we assist with completing and submitting the form.